Privacy Policy
Welcome
Welcome to Merahki Events ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us while communicating through WhatsApp or other official channels.
1. Information We Collect
When you contact us through WhatsApp, we may collect:
- Your name (if available)
- Your WhatsApp phone number
- Messages you send to us
- Images, documents, or files you choose to share
- Event-related information you voluntarily provide
2. How We Use Your Information
Your information is used to:
- Respond to your inquiries
- Provide event planning and decoration services
- Process bookings and quotations
- Communicate regarding your events
- Improve our customer support and services
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may use trusted service providers, including Meta's WhatsApp Cloud API, to facilitate messaging and customer communication.
4. Data Security
We take reasonable administrative and technical measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
5. Data Retention
We retain your information only for as long as necessary to provide our services, maintain customer records, or comply with applicable legal obligations.
6. Your Rights
You may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
To exercise any of these rights, please contact us using the information below.
7. Contact Us
Merahki Events
Email: merahkievents@gmail.com
Website: https://meliora.in